BzaarHaat is a marketplace platform. Shipping is arranged directly between buyers and vendors after inquiry transfer. BzaarHaat may assist with transport coordination through our platform tools.
1. Shipping Responsibility
- Shipping is arranged directly between buyer and vendor after lead transfer
- The vendor is responsible for dispatching goods as agreed
- The buyer is responsible for arranging receiving logistics at their location
- BzaarHaat may assist in recording and sharing transport details
2. Delivery Timelines
Delivery timelines for bulk grain orders (estimates only):
- Within Bihar: 1-3 business days
- Neighbouring states (UP, Jharkhand, WB): 3-7 business days
- Pan-India: 7-15 business days
Actual timelines depend on quantity, vehicle availability, weather and road conditions. Confirm exact timelines with the vendor.
3. Freight Charges
- Freight charges are determined by distance, weight and vehicle type
- Freight may be paid by buyer or vendor as mutually agreed
- BzaarHaat records freight details in our Transport Coordination system
- Typical freight: INR 15-40 per quintal depending on distance
4. Inspection on Delivery
Strongly recommended:
- Inspect grain quality and quantity before signing delivery receipt
- Verify grade and specifications match the order
- Document any discrepancies with photographs immediately
- Raise quality issues within 24 hours of delivery
- Do not accept visibly damaged or tampered consignments without noting the condition
5. Dispatch from Bihar
Many of our vendors are based in Bihar and surrounding states — a major grain-producing region of India. Shipments may originate from:
- Samastipur, Muzaffarpur, Darbhanga, Patna (Bihar)
- Varanasi, Gorakhpur (UP)
- Ranchi, Dhanbad (Jharkhand)
- And other grain-producing regions across India
6. Transport Coordination
BzaarHaat provides an optional transport coordination feature:
- Admin team records vehicle number, driver details and freight amount
- Transport slips can be generated and shared via WhatsApp or email
- Driver can be contacted directly via WhatsApp from our platform
- This is a facilitation service — BzaarHaat is not a logistics company
7. Loss or Damage in Transit
- Document damage with photos at the time of delivery
- Responsibility lies with the vendor or transport company
- Insurance for bulk grain shipments is strongly recommended
- Contact BzaarHaat at info@bzaarhaat.com for mediation