BzaarHaat, a unit of NPSR Global Farm Fauna Pvt Ltd, is committed to protecting your personal information and being transparent about how we use it.
1. Who We Are
BzaarHaat is a B2B (Business-to-Business) online grain marketplace operated by NPSR Global Farm Fauna Pvt Ltd.
- Registered Address: Ward No-05, Morsand, Birauli Khurd, Bihar 848113, India
- Email: info@bzaarhaat.com
- WhatsApp / Phone: +91 82524 71575
- Website: bzaarhaat.com
2. Information We Collect
We collect the following types of information:
- Contact Information: Name, phone number, email address, city and state — collected when you submit an inquiry or register as a vendor.
- Business Information: Business name, GST number, PAN, bank details (for vendors only).
- Usage Data: Pages visited, time spent, IP address, browser type and device information.
- Inquiry Data: Messages, quantity requirements and product interests submitted through our platform.
- Cookies: Session cookies for platform functionality; analytics cookies via Google Analytics and Google Ads.
3. How We Use Your Information
Your information is used to:
- Connect wholesale grain buyers with verified farmers and traders
- Process and manage buyer inquiries (leads) and transfer them to relevant vendors
- Verify vendor identity and business credentials
- Send transaction-related communications via phone, WhatsApp or email
- Improve our platform, content and user experience
- Serve relevant advertisements via Google Ads
- Comply with legal obligations under Indian law
- Prevent fraud and ensure platform security
4. Information Sharing
We share your information only in these circumstances:
- Vendor-Buyer Connection: When an inquiry is transferred, relevant buyer contact details are shared with the concerned vendor to facilitate the business transaction.
- Service Providers: Trusted third-party services (web hosting, analytics, Tawk.to live chat) that help operate our platform.
- Google Services: Google Analytics and Google Ads receive anonymized usage data.
- Legal Requirements: When required by Indian law, court order or government authority.
We never sell your personal data to third parties for marketing purposes.
5. Cookies & Google Services
We use the following cookies and third-party services:
- Session Cookies: Keep you logged in during your visit
- Google Analytics: Collects anonymized data to understand platform usage (ID: AW-18133940033)
- Google Ads: May show BzaarHaat advertisements on other websites based on your visits (remarketing)
- Tawk.to: Live chat functionality — may store chat transcripts
You can opt out of Google Analytics: Google Analytics Opt-out
Manage Google ad preferences: adssettings.google.com
6. Data Security
- SSL/TLS encryption for all data transmission (HTTPS)
- Password-protected databases with restricted access
- Regular security assessments of our platform
- Vendor passwords are stored as one-way encrypted hashes
No method of internet transmission is 100% secure. We cannot guarantee absolute security but take all reasonable precautions.
7. Your Rights
Under applicable Indian law, you have the right to:
- Access: Request a copy of your personal data we hold
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Objection: Object to processing of your data for marketing
- Withdrawal: Withdraw consent at any time
To exercise these rights, contact us at info@bzaarhaat.com or WhatsApp +91 82524 71575.
8. Data Retention
- Customer inquiries: 2 years from submission date
- Vendor accounts: Duration of account plus 3 years after deletion
- Transaction records: 7 years for legal and tax compliance under Indian law
- Analytics data: 26 months (Google Analytics default)
9. Children's Privacy
BzaarHaat is a B2B platform intended for adults (18+) conducting legitimate business. We do not knowingly collect personal information from minors. If we discover we have collected data from a person under 18, we will delete it immediately upon notification.
10. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated by posting a notice on our website. Continued use of BzaarHaat after changes constitutes acceptance of the updated policy.
11. Contact & Grievance
For privacy-related queries or grievances:
- Email: info@bzaarhaat.com
- WhatsApp: +91 82524 71575
- Address: NPSR Global Farm Fauna Pvt Ltd, Ward No-05, Morsand, Birauli Khurd, Bihar 848113
- Response Time: Within 30 working days